Daniel Zanetti, an acknowledged expert on the subject of winning and retaining customers, explores the ways in which sellers and service providers can reach and win over new customers in a wide range of industries including: hotels; salons; garages; supermarkets; health and leisure centers; insurance companies; fashion retailers; airlines; call centers and many more.Enter this link :http://rapidshare.com/files/11758217/Amaze_Your_Customers_Creative_Tips_on_Winning___Keeping_Your_Customers_ISBN10-0749445572.rar
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